Position Overview
Key Responsibilities
1. Ecometry System Architecture
Architect comprehensive solutions for mass setup and batch processing within Ecometry.
Lead strategic design for batch import procedures, promotional pricing workflows, and offer code integrations.
Establish architectural standards for Ecometry integrations and optimizations.
2. Salesforce Architectural Oversight
Design advanced integration strategies and workflows connecting Salesforce and Ecometry.
Oversee the architecture and execution of complex data migrations and campaign data integrations.
Lead Salesforce discovery sessions and strategic architecture planning.
3. Amperity Data Platform Architecture
Drive architectural strategy for the integration and ingestion of diverse datasets into Amperity.
Lead the strategic implementation of customer segmentation architectures within Amperity.
Guide and manage the architectural integration of Amperity with Adobe, Listrak, Salesforce, and Five9.
4. Strategic Data Governance & Maintenance
Architect comprehensive solutions for customer data cleanup, archival processes, and data footprint optimization.
Establish and maintain architectural standards for customer file synchronization across all platforms.
Direct strategic compliance solutions addressing DNP, CCPA, GDPR, and other relevant standards.
5. CRM and Communication Integration
Lead architecture and strategy for CRM and call center data migrations into Salesforce.
Ensure robust integration architecture capturing all inbound/outbound communication activities.
6. Enterprise Data Compliance and Governance
Oversee compliance and governance architecture ensuring adherence to CCPA, GDPR, and other regulatory frameworks.
Drive continuous improvement initiatives for enterprise-wide data governance practices.
Technical Skills Required
Expert-level proficiency with Salesforce (Marketing Cloud, Service Cloud, Commerce Cloud).
Extensive architectural experience with Ecometry, specifically batch processes and integrations.
Proven expertise in architecting and managing customer data platforms (Amperity highly preferred).
Strong familiarity with email marketing platforms and architectures (Listrak).
Deep experience in managing complex data migrations and integrations (Five9, Avaya).
Advanced data handling, transformation, and batch processing expertise (SQL, ETL).
In-depth knowledge of data compliance standards (CCPA/GDPR).
Additional Skills & Qualifications
Exceptional analytical and strategic problem-solving skills.
Strong leadership, mentoring, and communication abilities.
Demonstrated capacity to oversee and deliver multiple large-scale projects simultaneously.
Commitment to continuous improvement, innovation, and strategic development.
Bachelor’s degree in IT, Computer Science, Information Systems, or a related discipline; advanced degree preferred.
Preferred Experience
Significant experience in retail or e-commerce environments.
Expertise in digital marketing strategies and customer segmentation architectures.
Extensive experience with CRM system migrations and large-scale integrations.
Reporting To
- [Chief Data Officer, Senior Director of Data Management]
Join our leadership team and play an instrumental role in architecting scalable data solutions, ensuring strategic data integrity, and driving organizational excellence in customer insights and experiences.