OVERVIEW
Veeva Systems Inc. is an American cloud-computing company focused on pharmaceutical and life sciences industry software applications. Headquartered in Pleasanton, California, USA.
Veeva has a team that is critical to achieve their high sprint velocity of the three core product releases targeted in their rapid growth road map.
Veeva needed a captive support from India within their budget with more skilled resources and capability to operate and deliver quality tasks at off the US time zone working hours and within their sprint cycles. Engaged with GRhombus, has exceeded expectations of Veeva on ROI through BOT model.
Veeva chose BOT because it is financially viable for private entity and transferable to captive later with less or no risks such as political or government policy changes, technical expertise unavailability and cost over run.
Some of the challenges Veeva overcome because of BOT engagement with GRhombus were Veeva products quality impacted in quick releases, availability of skilled resources with-in time and the budget, US government visa stringent policies, unable to meet the customer demand.
Veeva had set out objectives with GRhombus before entering into engagement are: Setup of the entity privately and exclusively for Veeva, data protection, separate high bandwidth network with secured VPN tunnels, operate the entity under highly skilled management team, process to recruit new resources, process for onboarding new resources, honing of skillsets of resources continuously, strategy to retain resources, stringent communication channels, weekly management status meetings, daily offshore and onshore team interactive sessions.
“Veeva has a great experience working with GRhombus. The technical team and the management are very focused on delivering value and service to customers. They did a great job building a large team of Automation engineers in India to augment our product quality teams. They successfully executed the test automation process and did an awesome job.”
Hari Tammana
Director of Veeva Systems
APPROACH
GRhombus team understood Veeva’s objectives and designed a complete execution roadmap for the project to be delivered with appropriate checkpoints and milestones through phases.
Build
Dedicated office was setup. Infrastructure and human resources were recruited or trained and deployed based on the goals
Operate
Scaling up the team based on the business growth and need, streamline and manage operations across continents and time zones.
Transfer
IP, infrastructure, resources and knowledge transfer for smooth continuation of operations and sustenance.
RESULTS
~40%
Average Cost Savings
20% higher than set goals
~30%
Average Man Hours saved
At the end of milestones completion
78
Employees
Hired, trained and transferred
CONCLUSION
Upon 4 years of collaboration with GRhombus, Veeva Systems Inc. has achieved the following:
- Successful and established legal entity in India
- Reduced scalability and operational risks
- Complete focus on its core business without any capacity constraints, talent shortages, or operational challenges
- Efficient and experienced team to manage the geographically distributed processes and operations
OUR SERVICES
- Software Development
- DevOps
- Quality Assurance
- EdTech Development
- Salesforce CRM
- Cyber / Information Security
CONTACT US
GRhombus Technologies Pvt. Ltd
Unispace Business Center, 3rd Floor
Hyderabad, Telangana
India 500081
+91 9100 508 235 | +1 315 969 6991
info@grhombus.com | sales@grhombus.com
Visit us at:
https://grhombustech.com/
Offices At: Chennai, Hyderabad, Dubai